Privacy Statement

Information Notice about Personal Data
For people registering for
Vancouver Design Center

(For EEA residents: Given in compliance with Article 13 of the EU General Data Protection Regulation)

 

Edition 1.0 23 February 2018

 

Thank you for visiting the Epson Vancouver Design Center website (the "Site").

 

Epson recognizes that respecting user privacy over the Internet is of utmost importance. This privacy statement is designed to provide information about the privacy and data collection practices for this website. Other Epson branded or co-branded sites may operate under their own privacy policies.

 

Vancouver Design Center is based, and operates the "Service", in Canada. By entering information into the Service website you are transmitting your data to a country outside the EU. Epson will not transfer any of your data to any other country outside the EEA.

 

Identifying Information

In general, you can visit the Site without telling us who you are or providing any personal identifying information.

 

Some areas of the Site require that you provide information that will enable us to offer services that require registration, assist you with technical support issues, or to follow up with you. Epson requests identifying information when you:

 

  • Register on our web site to access restricted information.
  • Register to receive mailings, such as a product information or when a product will become available. 
  • Register to request information or files from technical support or customer service.

 

In these instances, Epson will ask for additional information to provide these services. Requested information may include:

  • Name
  • Company
  • Section
  • Address/City/State or Province
  • Country
  • Telephone
  • E-mail
  • Application
  • Comment

 

The purpose for which Epson will use this information is to deliver the Service. The legal basis for Epson’s processing of personal information for the Service is your consent.

 

What Epson Will Do With Your Information

If you choose to give us personal information for any of the purposes above, this information is retained by Epson and will only be used by Epson to support your customer relationship with us. For example, we may send you a mailed announcement of product changes.

 

We will not disclose your personal information to third parties without your consent, except where we believe we are obligated to provide it under law such as in response to a summons. Epson may also enhance or merge your information collected on the website with data from other Epson sources or third parties for purposes of marketing products or services to you.

 

Epson will not perform automated profiling.

 

Epson will hold your personal data until you withdraw from the Service. After this time only anonymized data will be held. 

 

If, in the future, Epson wishes to process your data for some other purpose it will first provide you with information about that other purpose. We will also notify you if other information in this notice changes.

 

What Others May Do With Your Information
Epson does not share, rent, or sell any personally identifying information (such as your name or email address) provided through this Site to any outside organization for use in its marketing or solicitations.

 

Epson uses third parties (within Japan) to perform some processing activities on its behalf. ‘Processing’ refers to anything Epson does with the information about you including gathering it, holding it, using it, and disclosing it. Some or all of your personal data may be disclosed to them, but they are only permitted to use the disclosed data for the purposes for which Epson holds your data and in accordance with Epson’s directions.

 

In addition to third party processors, Epson may disclose limited personal data about you (your name, contact details and registered products) to Epson group companies within Europe so that they are aware of who are using the Service. However, they will not send any electronic marketing communications to you unless you have consented to this.

 

Third Party Links
The Site does provide links to other sites. Other Internet sites and services have separate privacy and data collection practices. Once you leave the site Epson cannot control, and has no responsibility for, the privacy policies or data collection activities at another site.

 

Opting Out

If you do not want to receive any information about products or services that we feel may be of interest to you, you have the right to withdraw consent at any time. Withdrawal can be accomplished using any of the ways described below:

 

Contacting the administrators of this website directly using these two methods

 

1) E-mail
    Send an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it. and including the text “Opt Out” in the subject line

 

2) Use regular postal mail sent to the address below. Please include your first name, last name and username and the text "Opt  Out" in the letter.

    To: VDC Web Master

     Epson Vancouver Design Center

     300 - 11331 Coppersmith Way

     Richmond, BC

     Canada

     V7A 5J9    

 

Members of the EEA may contact Epson's European representative using:

 

1) E-mail

    Send your e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it. and indicate your desire to be removed from the Vancouver Design Center user list.

 

2) Use regular postal mail sent to the address below.

    Epson Europe B.V.

    Personal Data Administration

    Azie Building, Atlas Arena,

    Hoogoorddreef 5, 1101BA Amsterdam Zuid,

    The Netherlands

    E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

 

Epson Traffic Analysis
Epson may also collect anonymous (non-personal) visitor information such as an IP Address, browser type, pages visited, and time spent on the website. This information is used only by Epson to understand better our site to improve the customer experience, usability, and site content. Most anonymous data is collected via cookies or other analysis technologies. Epson may contract with third party service providers and suppliers to provide these services. These suppliers act on Epson's behalf and are bound to the Epson Privacy Policy contractually to keep confidential the information received on behalf of Epson. They agree with Epson that they may not use any Epson data for any purpose other than to carry out the services they are performing for Epson.

 

These data collection methods will not collect any personal information, such as names, addresses, or email addresses from Site visitors. The data collected does not create or store individual profiles about our visitors. At any time, you may elect to opt out of receiving tracking cookies through the internet options on your browser.

 

Cookies
At times, we will use a feature on your web browser to send your computer a "cookie". We do not use cookies to retrieve any personal information from your computer. We only use cookies to learn ways to enhance our Site, and to give you better, more personalized service while in the Site. Most browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or indicate when a cookie is sent. However, some functions of the Site will not function if you refuse cookies.